Privacy policy
Le Boisé Clinique de psychologie is committed to protecting the confidentiality of personal information in accordance with Bill 25 modernizing the legislative provisions governing the protection of personal information, as well as the Code of Ethics of Psychologists and the Code of Ethics of Sexologists.
Privacy Officer
To report a privacy incident or if you have any questions, please contact the person in charge, Marie-Anne Roberge, psychologist, at 514 869-6342 or ma.roberge@cliniqueleboise.com.
In the event of a privacy incident that could cause harm, the persons concerned will be informed. In addition, all incidents will be recorded in a confidentiality incident log.
Nature of personal information collected
Personal information is collected during telephone or e-mail communications in order to respond to people who contact Le Boisé Clinique de psychologie. This information includes last name, first name, telephone number and e-mail address. This information is destroyed when the request is closed. Only the professional with whom the person contacts and the person to whom the request is directed, if applicable, have access to this information.
Personal information of Le Boisé Clinique de psychologie clients is kept for the duration of the follow-up and for a period of 5 years after the file is closed. In addition to the above-mentioned personal information, this includes date of birth, address, notes on the progress of the follow-up and any other information required for the continuation of the follow-up. The professionals at Le Boisé Clinique de psychologie are bound by their respective Codes of Ethics to maintain a confidential file for each client.
Automatically collected information and browser cookies
Information is collected automatically when browsing the website. This may include the IP address used, the configuration of the browser, computer or mobile device used, location data, the time of site consultation and the pages visited.
When browsing Le Boisé Clinique de psychologie website, cookies are used to optimize site operation. Visitors to the website consent to the installation of cookies on their computer or mobile device. Some cookies are deleted automatically after the site is visited, while others can be deleted using the browser settings. Cookies can usually be blocked in the browser settings.
Measures to protect personal information
The security of personal information is protected in several ways. An SSL certificate is used to ensure secure browsing of the Le Boisé Clinique de psychologie website. Passwords are used for electronic communications and document storage. Paper files are accessible only to authorized persons and kept under lock and key.
The professionals at Le Boisé Clinique de psychologie are self-employed and are responsible for managing the confidentiality of their files and communications with current or potential clients. They are bound by confidentiality in accordance with the requirements of their professional order.
Right of access, rectification and withdrawal
Visitors to the Le Boisé Clinique de psychologie website have the right to request access to, rectification of or removal of their personal data.